Privacy Policy

Introduction

Look, we get it - nobody really enjoys reading privacy policies. But since you're here, we'll keep this straightforward and skip the legal mumbo-jumbo where we can.

At Ignovarion Architecture Studio, we've been designing sustainable buildings in Toronto since 2011, and just like we're careful with our building materials and client relationships, we take your privacy seriously. This isn't just some copy-paste document - it's actually how we handle your data.

Whether you're checking out our portfolio, reaching out about a potential project, or just browsing around, here's what happens with your information.

Information We Collect

When you fill out our contact form or shoot us an email, we'll collect stuff like your name, email address, phone number, and whatever details you wanna share about your project. If you're inquiring about commercial work, we might also grab your company name and position.

We don't ask for info we don't need - if we're asking, it's 'cause it helps us understand your project better or get back to you properly.

Like pretty much every website out there, we automatically collect some technical stuff - your IP address, browser type, device info, and which pages you visit. This helps us figure out if our site's working properly and where people are getting stuck.

We also track things like how long you spend on different pages and what you click on. Not in a creepy way - more like understanding if folks are actually finding what they're looking for or if we need to reorganize things.

If you're a client working with us, we'll obviously need to store project-related files, site photos, design documents, contracts, and correspondence. This stuff stays in our secure project management system and cloud storage.

We keep this data for as long as we're legally required to (which in Canada is typically 7 years for architectural records), and then we securely delete it unless you've asked us to keep it longer.

How We Use Your Information

Here's the deal - we use your info for pretty straightforward reasons:

Getting back to you: When you reach out, we need your contact details to actually respond. Pretty obvious, right?
Project work: If we're working together on a design project, we'll use your info to coordinate meetings, share drafts, handle contracts, and all that practical stuff.
Improving our site: Those usage stats help us figure out what's working and what's not. Like, if everyone's bouncing off our sustainability page, maybe we need to rework it.
Legal stuff: Sometimes we gotta keep records for regulatory compliance - it's part of being a licensed architecture firm in Ontario.
Occasional updates: If you've opted in, we might send you our newsletter or let you know about new services. But we're not gonna spam you - we barely have time to send one email a month anyway.

We don't sell your data. Period. That's not our business model and frankly, it's just not cool.

Who We Share Data With

We don't just hand out your info to random companies, but there are a few situations where we need to share it:

Service Providers

We use cloud hosting, email services, and project management tools that might process your data. They're all under strict contracts to keep things secure.

Project Partners

Sometimes we work with structural engineers, contractors, or consultants. We'll only share what's needed for the project, and with your knowledge.

Legal Requirements

If we're legally required to share info (like a court order or regulatory request), we'll do that. But we'll fight overly broad requests.

Business Transfers

If we ever sold the business or merged with another firm (not planning on it, but ya never know), your data might transfer. You'd be notified though.

Cookies & Tracking Technologies

Yeah, we use cookies. But let's break down what that actually means:

Cookie Type	What It Does	Can You Opt Out?
Essential Cookies	Keep the site working - remember your preferences, keep you logged into forms, etc.	Nope, sorry - these are necessary
Analytics Cookies	Help us understand how people use the site so we can make it better	Yep, you can disable these
Performance Cookies	Track loading times and performance issues	Sure can

You can control cookies through your browser settings. Just know that blocking some of 'em might make the site a bit wonky.

Your Privacy Rights

Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal data:

Access

Ask us what data we have about you

Correction

Fix anything that's wrong or outdated

Deletion

Request we delete your data (with some exceptions)

Portability

Get a copy of your data in a usable format

Object

Say no to certain uses of your info

Withdraw Consent

Change your mind about what you agreed to

To exercise any of these rights, just shoot us an email at contact@ignovarion.info. We'll respond within 30 days, usually much faster.

Security Measures

We take security pretty seriously - probably comes from years of making sure buildings don't fall down. Here's what we do to protect your data:

SSL Encryption

All data transferred between your browser and our servers is encrypted. That little padlock in your address bar? That's SSL doing its thing.

Secure Storage

Your data lives on secure servers with regular backups. We use reputable Canadian hosting providers who know their stuff.

Access Controls

Only team members who actually need access to your data get it. We're not a huge firm, so this is pretty easy to manage.

Regular Updates

We keep our systems updated and patched. Boring but necessary stuff that helps prevent security issues.

Real talk: No system is 100% secure. We do our best, but if there's ever a data breach, we'll let you know ASAP and tell you what happened and what we're doing about it.

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